F.A.Q.

Below you’ll find some of our most frequently asked questions. Happy Explore!

Who is behind Pro Italian Roots, and why should I trust you with my family history?

I am Marina Martello, a professional Italian genealogist, President of Progenita, a RootsTech speaker, and an accredited member of the Association of Professional Genealogists (APG). I don’t outsource your project: I am the one physically visiting the archives, deciphering the registers, and signing the final report. Your family story deserves direct, artisanal attention.

What does it actually mean that you are an APG-accredited genealogist?

The APG is the world’s leading association of professional genealogists. Being a member means I strictly adhere to the Genealogical Proof Standard (GPS) and a rigorous Code of Ethics. For you, this translates to: zero “copy-pasting” from unverified online trees, absolute confidentiality regarding your data, and an unassailable final product where every single ancestor is proven by primary sources.

How does your role as President of Progenita benefit my research?

Progenita is not a hobby; it is an organization dedicated to recovering identities lost in the Italian diaspora. This allows me to apply structured research methodologies specifically tested for the complexities of Italian archives, transforming a simple list of names into a documented, historically contextualized family narrative.

How does your collaboration with FamilySearch give me an advantage?

Having an inside understanding of FamilySearch’s database architecture gives me a unique operational edge. I know how to access digitized but “unindexed” records (which are invisible to most people) and I know how to distinguish an automated system “hint” from actual genealogical “proof.” This allows me to quickly identify the right leads, and then validate them with the original archive document, saving you time and money.

The "Pain Points": Real Research Challenges (Brick Walls & Frustrations)
  • I’ve been searching online for years and hit a “brick wall.” Can you break through it? Absolutely. The vast majority of Italian records are not digitized. Your brick wall on Ancestry or FamilySearch is simply the limit of current technology. I go physically into local archives, often accessing collections not open to the general public, to find the original registers that will break your case wide open.
I wrote to the Italian town hall (Comune) months ago for a certificate and never got a reply. How do you get the documents?

This is the number one frustration. Italian municipalities are often short-staffed and do not perform complex genealogical research. I don’t “write and wait.” I go physically to the archive, browse the registers year by year, locate the exact record, and obtain the authenticated copy. I replace your waiting with my on-the-ground action.

What if the records in my ancestral town were destroyed by war, fire, or earthquake? Is the research dead?

No. A destructive event does not erase history. If parish records are missing, I look for backup copies sent to the Diocese or the local court. If civil records are gone, I reconstruct the family “through alternative routes” using military conscription lists, historical land registries (catasti), notarial acts, and confraternity registers.

My ancestor’s surname was changed or Americanized when they immigrated. Can you still find the connection?

Yes. The phonetic adaptation of surnames is the rule, not the exception. I start from the documents in the country of arrival (ship manifests, census records, naturalization papers, and parish records from Italian churches abroad) to trace the phonetic evolution back to the original Italian surname and the exact town of origin.

I’m afraid to pay for research and find "nothing." What happens if the archives are silent?

Transparency is my trademark. Before you invest in hours of research, we conduct a pre-analysis of the documents you possess. I will honestly tell you if the records exist, if they are accessible, and what the realistic chances of success are. If an archive is lost or illegible, I will tell you before I start billing you.

I paid someone in the past who gave me a tree full of errors copied from the internet. How do you guarantee accuracy?

Every single claim in my reports is tied to a verifiable primary source. I never copy from other people’s trees. I provide you with a high-resolution scan of the original document, an exact transcription, a translation, and the precise archival reference (Archive, Collection, Box, Folder). My work can be verified by anyone, at any time..

What if I discover my ancestor was a "foundling" (esposto) or born out of wedlock? Does the line end there?

Not necessarily. In Italy, orphanages and the “wheels of the exposed” kept meticulous records with matriculation numbers and, sometimes, the names of the biological parents who later came to claim the child. Furthermore, notarial acts (like wills or dowries) and marriage dispensations often reveal the true parentage that civil or parish records omit.

I don’t speak Italian, and I can’t read Latin or old handwriting. Is that a problem?

No, that is exactly why you are hiring me. Deciphering an 1740 marriage record in cursive Latin, or understanding the implications of a Napoleonic law, requires years of specialized study. Your only job is to share your family memories with me; I will handle the rest.

My family said they came from a town that doesn’t exist on modern maps, or the name sounds wrong. Is it a myth?

Often, grandparents remembered the name of the frazione (hamlet), the feudal estate, or the diocese, rather than the modern municipality. Or the town’s name changed after the Unification of Italy. I use 19th-century historical geographical dictionaries, vintage maps, and diocesan indexes to locate the “ghost town” passed down by your family.

I took a DNA test and have matches I don’t recognize. Can you help me connect them to my paper trail?

Yes. DNA is a compass, but documents are the map. I help you interpret the shared centimorgans (cM) and build the documentary paper trail necessary to confirm exactly how and where you connect, turning an anonymous DNA match into an identified relative.

How exactly does the process work, from the first contact to the final delivery?
How exactly does the process work, from the first contact to the final delivery?
  1. Contact: You send me what you have (even just a name or a single certificate).
  2. Pre-analysis: Within 3 business days, you receive a written assessment of feasibility and a research strategy.
  3. Research: I accept the project and begin on-the-ground archive work (hourly rate starting at €50/hour).
  4. Delivery: You receive a comprehensive professional report, with regular updates provided throughout the process.
What specific types of documents and archives do you physically consult in Italy?

I work directly with: Parish Records (baptisms, marriages, burials, Status Animarum), Napoleonic and Post-Unification Civil Registration, Military Conscription Records (Ruoli Matricolari), Notarial Archives (wills, dowries, property sales), and Diocesan Archives.

What exactly do I receive at the end of the project?

You receive a professional genealogical report that includes: high-resolution digital copies of the original records found, faithful transcriptions, English/Italian translations, a reconstructed family tree, and, most importantly, the precise archival references (Archive, Collection, Year, Page Number) that allow you to personally verify every single discovery.

Is your research valid for an Italian citizenship application (Jure Sanguinis)?

Yes. I know exactly which documents the Italian consulates and municipalities require. I can retrieve birth, marriage, and death records in the specific format required, providing certified translations and guidance for obtaining Apostilles. (Note: For the legal filing of the actual application, I collaborate with specialized immigration attorneys).

Do you offer a printed "Family History Book"?

Yes. Beyond the standard report, I can design and print a premium, hardcover family history book. It includes a contextualized historical narrative, vintage maps, rare photos, and reproductions of the documents we found. This service is quoted on a per-project basis and starts at €500.